Tech Support Payment Gateway
Call Us: USA +1-(702) 528 1904, India +91-95996-23077
Established in 2016 in Delaware, USA with the aim to feed gateway requirement of tech support & other high risk businesses. We tried to smothen the process by weekly payouts with minimum rolling reserves even if the risk of charge back is too high. We tied-up with Bank of America, Citi Bank, Wells Fargo and many others to cater our clients requirements. In past few years we realized that it is better to collect physical check from clients in USA and deposit in bank. It reduces risk of charge backs and subsequently loss to our clients & us both. There are cases where our clients charged their customers on their credit cards and they got money from us but after 3-4 months some of the customers filed charge back, saying they are not satisfied with the services. Banks in US are very particular in customer service & their satisfaction and they generally take decisions in the favor of customers only. To avoid any such situation, we started getting digital documents signed and it reduced charge backs by almost 95%. Now even if customer says he is not satisfied, banks refuse claims after getting signed documents from us. It is not just customers, some of our clients also sold their customers data to our companies in same field and they convinced customers to file charge backs and buy their service packages at low cost.
Tech support business is very good and rewarding business but people in the industry took a ride on it and started fake charging on customers credit cards. It is a short term gain but end of the day people are loosing trust on all such companies who provide tech support services and customers also started cheating companies by filling charge backs after they got services from the company.
Tech support business is very good and rewarding business but people in the industry took a ride on it and started fake charging on customers credit cards. It is a short term gain but end of the day people are loosing trust on all such companies who provide tech support services and customers also started cheating companies by filling charge backs after they got services from the company.
Payment Gateway for Tech support Business
If you are into tech support business and looking for a reliable association to collect payments from your customers, you may trust us and use our services. We generally pay within 8 working days, or immediately once payment is credited to our account. We also arrange physical check collection through FedEx from all your customers to avoid any kind of charge backs and loss to you or your business. We are serving our clients since 2016 and are still associated with us. You may contact us and have face to face meeting to understand our business model and to create a trust level.
Account Setup & Payout (#TechSupportBusiness)
Account Setup is done within 24 hours for New business or an established business. Setup of Adobe DocuSign for legal agreements signing, eCheck & Credit Card processing everything is done within 24 hours. For your better understanding of the complete procedures, please find below the flow chart:
- Submit KYC documents (Company Registration Certificate, Cancelled Check of the company, Company & Directors PAN card Copies, Valid Address Proof of company & Directors, Directors Aadhar Cards copies etc)
- Pay $500 as set-up fee in USD. It is required to buy annual subscription of DocuSign, eCheck gateway for your company.
- You get all login details from us within 24 Hours. Start charging your customers in no time.
- You must send Invoices to all your customers and keep us in loop while sending Invoices with complete description of services sold with duration. It is required for our tax filling in USA. It also help us maintaining your sales records in our books while releasing payments.
- Maintain all sales data in Excel sheet & share everyday with for reconciliation and immediate rectifications.
- All sales must be backed with signed agreements & Invoices. We download signed agreements everyday from your Docusign subscription. It helps us reduce charge backs.
- Sales on eCheck require scan copies on filled-in checks which you must collect from your customers.
- All checks will be picked up from your customers places through FedEx and we bear all courier charges. But incase customer does not handover the check to FedEx guy on time and FedEx charges additional fee on our account, will be debited to your account. So it is your responsibility to keep a track of it else ask your customer to visit nearest FedEx collection center and handover the envelop there at his convenience.
- A rolling reserve equivalent to 7 days sales will be on hold with us to cover all your charge backs. This amount may be reduced or increased based on the charge back percentage. Rolling Reserve is released after six months of your last charging on our payment gateways.
- You get payments for all your sales which is done in last 8 working days. Be it credit card, eCheck, Paypal or any other method.
- All charge backs are opposed by us and we submit all required documents and do communication with banks to avoid charge back after 30 days. Our team is expert and knows better how to handle charge backs to finally reduce risk of getting it approved in the favor of the customer.
Who we are !
Top managed is based out at Gurgaon, India with financial services back-groud for more than 30 years. Easily available for face to face meeting. It is always advisable to meet personally so that you have a face when you talk over phone. It helps developing trust level and understanding of business in long run. We have two companies registered in US right now and almost 30 companies associated with us since the inception of our business.